Privacy Policy

Last updated: 16 June 2026

This Privacy Policy explains how Ollosoft LTD ("Ollo", "we", "us") collects and uses personal data when you visit olloinspect.co.uk or contact us about Ollo Inspect. We are the data controller for the purposes of UK data protection law (UK GDPR and the Data Protection Act 2018).

Who we are

Ollosoft LTD, Lincoln Fields Business Park, Lincoln, LN6 3QW, United Kingdom. For any privacy query, please get in touch via our contact page.

Information we collect

• Information you give us — when you submit a demo request or contact form (e.g. your name, business name, email address, phone number and message).
• Usage and device data — collected automatically via analytics, including pages viewed, approximate location, device/browser type, referring source and on-page interactions.
• Session recordings — we use PostHog session replay to understand how visitors use the site. Form inputs are masked so we do not capture what you type into fields.
• Cookies and similar technologies — see our Cookie Policy.

How we use your information and our legal bases

• To respond to enquiries and provide demos — legitimate interests / steps prior to entering a contract.
• To operate, secure and improve our website and understand how it is used — legitimate interests.
• To send service or sales communications you have requested — consent or legitimate interests.
• To comply with legal obligations.

Sharing your information

We do not sell your personal data. We share it only with service providers ("processors") who help us run our website and business, including:

• PostHog — product analytics and session replay (EU-hosted).
• Resend — delivery of contact/demo form emails.
• Our hosting provider — to serve the website.

We may also disclose information where required by law.

International transfers

Where a provider processes data outside the UK/EEA, we rely on appropriate safeguards such as UK adequacy regulations or Standard Contractual Clauses.

How long we keep it

We keep enquiry data for as long as needed to deal with your request and for a reasonable period afterwards, and analytics data in line with our provider's retention settings. We then delete or anonymise it.

Your data protection rights (UK GDPR)

You have the right to access, rectify, erase, restrict or object to our processing of your personal data, the right to data portability, and the right to withdraw consent at any time. To exercise any of these, please get in touch via our contact page.

You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.

Changes to this policy

We may update this policy from time to time. The "last updated" date above shows when it was last revised.

This policy is a starting template and should be reviewed by a qualified adviser before you rely on it.