A streamlined digital workflow that saves time, improves customer communication, and ensures nothing falls through the cracks.
Follow a vehicle through every stage of the health check process.
Most jobs start with a DMS import — vehicle and customer data arrives pre-populated. For walk-ins, a quick registration lookup gets you started in seconds.
Technicians use the offline-capable PWA with large touch targets designed for gloved hands. Every finding is logged with photos, severity ratings, and specialised input types — no essay writing required.
The service advisor adds pricing with repair groups and options (standard vs premium parts). Preview the report before sending — everything looks professional before the customer sees it.
The customer receives a branded report via SMS or email with a token-based link — no login, no password, just tap to view. They review items with photo evidence, authorise or decline, and sign digitally.
The moment a customer authorises, everyone gets notified instantly. Deferred items are tracked for follow-up, and every decision is recorded with a full audit trail.
The benefits of a streamlined digital process.
Professional reports with clear explanations help customers understand and approve recommended work, increasing authorisation rates.
Digital inspections are significantly faster than paper-based processes. AI explanations reduce time spent on customer communication.
Every inspection, every decision, every outcome recorded for compliance. No more lost paperwork or disputed authorisations.
Customers appreciate professional reports they can understand. Remote authorisation means they can make decisions at their convenience.
The Kanban board gives everyone instant visibility of where every job stands. No more status update meetings or spreadsheet chaos.
Multi-tenant architecture grows with your business. Whether you're a single workshop or managing multiple sites, the same system scales.
See how Ollo Inspect can streamline your vehicle health check process.