Everything you need to run electronic vehicle health checks (eVHC) — conduct professional inspections, communicate clearly with customers, and manage your workshop workflow.
Generate dual descriptions for every inspection item — technical detail for your workshop team and a customer-friendly explanation in plain English. Bulk generation seeds entire templates in one click. Choose your tone: Premium formal for franchise dealerships or Friendly warm for independents. Per-organisation usage limits keep costs predictable, and technicians can submit custom reasons for admin approval.
Your real-time command centre. Summary cards display live KPIs — status counts, overdue items, conversion rates, and revenue. Four live queues track every vehicle from arrival through to completion, powered by WebSocket for instant updates. No page refresh needed.
Generate polished, single-page health check reports that build customer trust. Clean visual hierarchy with traffic-light severity that customers instantly understand.
Bundle related inspection findings into organised repair packages. Present clear, logical groupings to customers while maintaining detailed breakdowns for technicians.
Manage labour codes, parts catalogues, and profit margins with intelligent pricing that handles VAT correctly and presents the right information to the right people. Offer customers a choice between standard and premium repair options with full audit trails for every price override.
Token-based access means no login, no password — customers just tap the link. A fully branded experience with your dealership logo and colours. Digital signature canvas capture for authorisation. Activity tracking lets advisors see when a customer opens, views, and acts on their report. Configurable link expiry from 24 hours to 14 days, with PDF download available.
A Progressive Web App that installs straight to the home screen — no App Store needed. Designed with 56px minimum touch targets for gloved hands, IndexedDB storage with service worker and background sync for offline-first operation. High-contrast UI works in bright workshop lighting, and a bottom tab bar enables one-handed navigation.
Automated SMS and email at every stage. Customer notifications include report ready, 24-hour reminder, 48-hour reminder, and link expiring alerts. Staff notifications cover customer viewed, authorised, declined, and link expired events. Channels include SMS (Twilio), Email (Resend), in-app, and WebSocket push. Managers receive a daily SMS business summary, and templates are fully customisable per organisation.
Track health check volume by date, status, technician, advisor, and site. Conversion metrics show identified vs authorised vs declined rates. Revenue tracking breaks down parts and labour. Monitor technician workload and average completion time, advisor performance and authorisation rate, and customer response times. All with date range, site, and user filtering plus CSV export.
A drag-and-drop template builder with 10+ input types lets you design inspections your way. Configure labour codes and hourly rates, create custom declined and deleted reason lists, edit SMS and email templates, enable optional workflow steps like check-in and MRI scan, and brand the customer portal with your logo and colours. Set link expiry and VAT display preferences to match your business.
Every repair item must have a clear outcome. No items left unresolved. Complete audit trail for compliance and customer communication.
Quick vehicle lookup via registration number with automatic data retrieval. Get MOT history and manufacturer-recommended items instantly.
Competitive advantages that set us apart from every other VHC solution.
Works without WiFi. Competitors need constant connectivity — your technicians don't.
Technical and customer-friendly descriptions generated simultaneously. No competitor offers this.
Proper data isolation at the database level. Not just multiple logins sharing one account.
Track every micro-step from arrival to completion. Most competitors track 5-6 states.
Token-based access means customers just tap the link. No passwords, no accounts, no barriers.
Instant updates across every screen. No polling, no refresh button, no stale data.
Service directors receive key metrics by text every morning. Stay informed without logging in.
Offer standard vs premium alternatives. Bundle items into groups. Let customers choose.
Book a personalised demo to see how Ollo Inspect can transform your workshop operations.